Jacksonville Heating and Air Conditioning Logs
Log #20692
Date: November 11, 2020
Zip Code: 32034
City: Fernandina Beach, FL
HVAC Technician Notes
May have 5/10 warranty, please call the office to verify the unit is running. Will not heat or cool. Call b4.
On arrival found old mercury type Tstat lit up with all 3 lights lit, (e Heath, Aux Heat and Check). the outside unit was tripped out on HPS. The system was in heat. Reset the board at heat pump and cycled through heat and cool. The system is now operational.
HVAC Services
Diagnostic: Diagnostic Analysis
Misc Environ Fee: Supplies and environmental fees
Holly Jeffries
W Ferrell
Holiday weekend outage. Jeremy came out and was very professional and polite. Adhered to CoVid guidelines. He was here within the timeframe he had provided, was prompt in assessing the issue and he delivered the bad news well. He also gave assurance that they would get the repair completed as quickly as they could get our part…couple days – which would have been sooner if not for the holiday. Thank you!
Angela Boney
There is nothing worse than having AC problems on a hot, muggy weekend in Florida, but no worries, because Thigpen Heating and Air came to the rescue. My experience with this company has been nothing but superior. I have used the company several times for maintenance issues and will continue to use them for any issues in the future. Each technician has been professional and friendly, and in my opinion, this company provides the best service in the industry. Keep up the good work!