How Thigpen Heating and Cooling, Inc. is Handling COVID-19

Here at Thigpen Heating and Cooling, Inc., the safety of our customers and our staff is a priority. This is always our number one priority every day but now more than ever. Our services play a crucial role in maintaining health, safety, and comfort for all in the Jacksonville area. We remain open to provide service to customers during these hard times. We assure you that we are taking the steps necessary to minimize the impact of COVID-19. 

Below you will find a brief summary of our updated plan addressing the health precautions of the virus as it continues. If you need service, please call our main line at 904.448.1962. 

How Thigpen Heating and Cooling, Inc. is Working to Protect You

As the CDC and WHO guidelines update over time, our protocols will adapt to those changes pertaining to the changing virus. We will take careful cleaning and disinfecting procedures whenever there’s an outbreak. While these updated precautions may result in some inefficiencies, we want to ensure the health of our customers and staff comes first. With that being said, any of our employees who show symptoms or are sick will be asked to stay at home until showing no more symptoms no matter what the sickness is.    

Maintenance Calls and Other Scheduled Visits 

Our calls and other scheduled visits will still take place. This page will be updated regularly as more updates from the CDC and WHO come out. Keep up to date with our protocols by email and follow us on social media. If you have any questions that pertain to our policy or about your appointment during these times, please feel free to call 904.448.1962 or send us a message. 

Thank you for your patience and understanding.