Jacksonville Heating and Air Conditioning Logs
Log #20717
Date: February 15, 2021
Zip Code: 32207
City: Jacksonville, FL
HVAC Technician Notes
On arrival, the customer had con cams of one of the A/C units not working properly. After gaining access to the roof, I found RTU number one. Compressor B was running backwards. I swapped two legs of power to get the compressor unlocked/pumping again. Then I phased the compressor back property. After that, I ran it for 30-40 min and monitored it. The compressor fan had no more problems. Also, I power cycled the unit to see if would happen again. It did not. The Unit is working property at this time. The compressor is rated for 25 amps, and is only putting 14.5 amps. Refrigerant levels are reading 117 over to 282 on a 70*day.
Holly Jeffries
W Ferrell
Holiday weekend outage. Jeremy came out and was very professional and polite. Adhered to CoVid guidelines. He was here within the timeframe he had provided, was prompt in assessing the issue and he delivered the bad news well. He also gave assurance that they would get the repair completed as quickly as they could get our part…couple days – which would have been sooner if not for the holiday. Thank you!
Angela Boney
There is nothing worse than having AC problems on a hot, muggy weekend in Florida, but no worries, because Thigpen Heating and Air came to the rescue. My experience with this company has been nothing but superior. I have used the company several times for maintenance issues and will continue to use them for any issues in the future. Each technician has been professional and friendly, and in my opinion, this company provides the best service in the industry. Keep up the good work!
