Jacksonville Heating and Air Conditioning Logs
Log #20710
Date: February 10, 2021
Zip Code: 32259
City: Saint Johns, FL
HVAC Technician Notes
The customer had concerns about one of the AC units not working properly. After gaining access to the roof, found RTU number one, compressor B was running backward. Swap two legs of power to get the compressor unlocked; pumping again. Then phased compressor back properly. After that ran 30-40 minutes and monitored. Compressor ran with no more problems. Also, power cycled the unit to see if it would happen again and it did not. The unit is working properly at this time.
Holly Jeffries
W Ferrell
Holiday weekend outage. Jeremy came out and was very professional and polite. Adhered to CoVid guidelines. He was here within the timeframe he had provided, was prompt in assessing the issue and he delivered the bad news well. He also gave assurance that they would get the repair completed as quickly as they could get our part…couple days – which would have been sooner if not for the holiday. Thank you!
Angela Boney
There is nothing worse than having AC problems on a hot, muggy weekend in Florida, but no worries, because Thigpen Heating and Air came to the rescue. My experience with this company has been nothing but superior. I have used the company several times for maintenance issues and will continue to use them for any issues in the future. Each technician has been professional and friendly, and in my opinion, this company provides the best service in the industry. Keep up the good work!